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Message type: E = Error
Message class: EDEREG_INV - Error Messages for Payment Management in a Deregulated Env.
Message number: 786
Message text: No reference to the reversed original document is available
A reversal document is to be converted to a grid usage bill or a budget
bill.
However, the original document is not available and is not referenced
from the reversal document.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Check whether an original document is really not available.
If this is available, check why it is not referenced.
Was the module ISU_DEREG_INV_DATA_040 run? The original document is
identified in this module and a reference to it is generated.
If the original document really doesn't exist, you can use the
Customizing activity <DS:SIMG._ISUUTDE_000078>Define Check Parameters</>
and the check type 37 to specify whether the document can be converted
even though the reference is missing.
You also define whether the posting of budget billing amounts is to be
statistical or actual.
Error message extract from SAP system. Copyright SAP SE.
EDEREG_INV786
- No reference to the reversed original document is available ?The SAP error message EDEREG_INV786, which states "No reference to the reversed original document is available," typically occurs in the context of invoice processing, particularly when dealing with credit memos or invoice reversals. This error indicates that the system cannot find a corresponding original document that the reversal is supposed to reference.
Causes:
- Missing Original Document: The original invoice that is supposed to be reversed may not exist in the system or may have been deleted.
- Incorrect Document Type: The document type used for the reversal may not be compatible with the original document.
- Document Status: The original document may be in a status that does not allow for reversal (e.g., it may be already reversed or canceled).
- Data Entry Errors: There may be errors in the data entry, such as incorrect document numbers or reference fields.
- System Configuration Issues: There may be configuration issues in the SAP system that prevent the proper linking of documents.
Solutions:
- Verify Original Document: Check if the original invoice exists in the system. If it has been deleted or is missing, you may need to recreate it or restore it from a backup.
- Check Document Type: Ensure that the document type used for the reversal is appropriate for the original document. You may need to use a different document type.
- Review Document Status: Confirm the status of the original document. If it has already been reversed or canceled, you may need to take a different approach to handle the reversal.
- Correct Data Entry: Double-check the document number and any reference fields to ensure they are entered correctly.
- Consult Configuration Settings: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to document processing and reversals.
- Use Transaction Codes: Utilize transaction codes like FB08 (to reverse an invoice) or FBRA (to reverse a document) to ensure you are following the correct process.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.
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