How To Fix EDEREG_INV734 - Print document &1 was sent but could not be printed

SAP Error Message - Details

• Message type: E = Error

• Message class: EDEREG_INV - Error Messages for Payment Management in a Deregulated Env.

• Message number: 734

• Message text: Print document &1 was sent but could not be printed

What causes this issue?

You attempted to send and print the print document.
The print document was sent successfully.
The print document was <ZH>not printed</><(>,<)><ZH> </>however.

System Response

The document was marked as processed.

How to fix this error?

To reattempt printing, you can start processing for this case in
<ZH>Postprocessing</> mode after the cause of the printing problem has
been eliminated.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDEREG_INV734 - Print document &1 was sent but could not be printed ?

  The SAP error message EDEREG_INV734 indicates that a print document was sent to the printer, but it could not be printed for some reason. This error can occur in various scenarios, such as when dealing with invoices, delivery notes, or other print documents in the SAP system.
  Causes:
  
  Printer Configuration Issues: The printer may not be properly configured in the SAP system or may not be connected to the network.
  Printer Status: The printer could be offline, out of paper, or experiencing a hardware malfunction.
  Output Device Settings: The output device settings in SAP may not be correctly set up, leading to issues in sending print jobs.
  Authorization Issues: The user may not have the necessary authorizations to print documents.
  Spool Request Issues: There may be issues with the spool request, such as it being deleted or not processed correctly.
  Network Issues: There could be network connectivity problems preventing the print job from reaching the printer.
  
  Solutions:
  
  Check Printer Status: Ensure that the printer is online, has paper, and is functioning correctly. You can do this by checking the printer directly or through the printer management interface.
  Verify Printer Configuration: Go to transaction SPAD (Spool Administration) in SAP and check the configuration of the output device. Ensure that it is set up correctly and is assigned to the correct printer.
  Review Spool Requests: Use transaction SP01 to check the spool requests. Look for any errors or issues with the specific print job that generated the error message.
  Check User Authorizations: Ensure that the user has the necessary authorizations to print documents. This can be checked in transaction SU53 or by consulting with your SAP security team.
  Reprint the Document: If the issue is temporary, you can try to reprint the document. This can sometimes resolve transient issues.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or information that might provide more context about the failure.
  Network Troubleshooting: If the printer is networked, ensure that there are no network issues preventing communication between the SAP system and the printer.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the specific error message or printer model.
  Documentation: Review SAP documentation related to output management and printing to ensure that all configurations are correct.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the EDEREG_INV734 error message in SAP.