How To Fix EDER320 - Multiple entries in ECROSSREFNO for PoD &1, date &2, contract &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EDER - IS-U Deregulation

• Message number: 320

• Message text: Multiple entries in ECROSSREFNO for PoD &1, date &2, contract &3

What causes this issue?

You attempted to find an entry in table ECROSSREFNO using the point of
delivery, a date (end of billing period), and the contract.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

The data is inconsistent. Create an error message in OSS for component
IS-U-IDE.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDER320 - Multiple entries in ECROSSREFNO for PoD &1, date &2, contract &3 ?

  The SAP error message EDER320 indicates that there are multiple entries in the ECROSSREFNO table for a specific Proof of Delivery (PoD), date, and contract. This typically occurs in the context of logistics or delivery processing, where the system expects a unique reference for a given PoD, date, and contract combination.
  Cause:
  
  
  Data Duplication: The primary cause of this error is the presence of duplicate entries in the ECROSSREFNO table. This can happen due to:
  
  Incorrect data entry or processing.
  System errors during data updates or migrations.
  Integration issues with other systems that feed data into SAP.
  
  
  
  Configuration Issues: There may be configuration settings that allow for multiple entries when only one is expected.
  
  
  Solution:
  
  
  Data Cleanup:
  
  Identify Duplicates: Use SQL queries or SAP transaction codes (like SE16 or SE11) to check the ECROSSREFNO table for duplicate entries based on the PoD, date, and contract.
  Remove Duplicates: Once identified, you may need to delete or correct the duplicate entries. This should be done carefully to avoid data loss or integrity issues.
  
  
  
  Review Data Entry Processes: Ensure that the processes for entering data into the system are robust and include checks to prevent duplicates.
  
  
  Check Configuration: Review the configuration settings related to the handling of PoDs and contracts to ensure they are set up correctly to prevent multiple entries.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with (e.g., SD, MM) for any known issues or patches that may address this error.
  
  
  Engage SAP Support: If the issue persists or if you are unsure about making changes, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and SE38 (ABAP Program Execution) for analyzing and managing data.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that no new issues have been introduced.
  
  By following these steps, you should be able to resolve the EDER320 error and prevent it from occurring in the future.