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Message type: E = Error
Message class: EDER - IS-U Deregulation
Message number: 047
Message text: Enter the service type before entering the release status
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EDER047
- Enter the service type before entering the release status ?The SAP error message EDER047 ("Enter the service type before entering the release status") typically occurs in the context of service management or service order processing within SAP. This error indicates that the system requires a service type to be specified before you can proceed to enter or change the release status of a service order or related document.
Cause:
The primary cause of this error is that the service type field is either empty or not filled in before attempting to set or change the release status of a service order. The service type is a critical piece of information that defines the nature of the service being provided, and the system enforces this requirement to ensure data integrity and proper processing.
Solution:
To resolve the EDER047 error, follow these steps:
Identify the Service Order: Navigate to the service order or document where the error occurred.
Check the Service Type Field: Look for the field labeled "Service Type" or similar in the order details. This field may be located in the header or item details of the service order.
Enter the Service Type: If the service type is not filled in, enter the appropriate service type that corresponds to the service being processed. This may involve selecting from a predefined list of service types.
Save Changes: After entering the service type, save the changes to the service order.
Retry the Release Status Change: Once the service type is correctly entered, attempt to change the release status again.
Related Information:
Service Types: Service types are often defined in the system configuration and can be customized based on business requirements. Ensure that the service types are correctly set up in the system.
User Permissions: Ensure that the user has the necessary permissions to edit service orders and change release statuses.
SAP Notes and Documentation: If the issue persists, check SAP Notes or the official SAP documentation for any updates or additional troubleshooting steps related to this error message.
Consult with SAP Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
By following these steps, you should be able to resolve the EDER047 error and proceed with your service order processing in SAP.
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