How To Fix EDER021 - No active service or contract for external point of delivery ID &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDER - IS-U Deregulation

  • Message number: 021

  • Message text: No active service or contract for external point of delivery ID &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDER021 - No active service or contract for external point of delivery ID &1 ?

    The SAP error message EDER021 indicates that there is no active service or contract associated with the specified external point of delivery ID. This error typically arises in the context of SAP's logistics and supply chain modules, particularly when dealing with external services or contracts.

    Cause:

    1. Missing Contract or Service: The external point of delivery ID you are trying to use does not have an active service contract associated with it.
    2. Incorrect Configuration: The configuration settings for the external point of delivery may not be set up correctly in the system.
    3. Inactive Status: The service or contract may be inactive or expired, leading to the inability to process transactions related to it.
    4. Data Entry Error: There may be a typographical error in the external point of delivery ID being used.

    Solution:

    1. Check Contract Status: Verify that there is an active service contract associated with the external point of delivery ID. You can do this by navigating to the relevant transaction codes (e.g., ME33K for contracts) and checking the status.
    2. Create or Activate Contract: If there is no active contract, you may need to create a new service contract or activate an existing one.
    3. Review Configuration: Ensure that the configuration for the external point of delivery is correctly set up in the system. This may involve checking the relevant customizing settings in SPRO.
    4. Correct External Point of Delivery ID: Double-check the external point of delivery ID for any errors. Ensure that you are using the correct ID that corresponds to an active service or contract.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific details on managing service contracts and external point of delivery configurations.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ME33K (Display Contract), ME31K (Create Contract), and ME32K (Change Contract).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to view and manage contracts and services in the system.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the root cause of the EDER021 error and implement the necessary solutions to resolve it.

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