How To Fix EDER011 - A payment frequency cannot be determined for service provider &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EDER - IS-U Deregulation

• Message number: 011

• Message text: A payment frequency cannot be determined for service provider &1

What causes this issue?

In the <ls>Payment freuency for service providers</> table, there is no
entry for service provider &v1& and account determination ID &v2&.
Therefore, the system cannot a <DS:DE.PAYFREQID>payment frequency</>.

System Response

The system does not post the document.

How to fix this error?

Maintain a payment frequency for service provider &v1& together with
the account frequncy ID.

Procedure for System Administrators

INCLUDE ISU_PENCIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDER011 - A payment frequency cannot be determined for service provider &1 ?

  The SAP error message EDER011 indicates that the system is unable to determine a payment frequency for a specified service provider (denoted by &1). This error typically arises in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where payment frequencies are essential for billing and invoicing processes.
  Causes:
  
  Missing Configuration: The payment frequency for the service provider may not be configured in the system. This could be due to missing entries in the relevant tables or settings.
  Incorrect Service Provider Data: The service provider's master data may be incomplete or incorrect, leading to the inability to determine the payment frequency.
  Inactive Payment Frequency: The payment frequency that is supposed to be used might be inactive or not available for the service provider.
  Custom Logic: If there are custom developments or enhancements in the system, they might interfere with the standard logic for determining payment frequencies.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for payment frequencies in the SAP system.
  Ensure that the payment frequency is defined for the service provider in question.
  Verify that the payment frequency is active and correctly linked to the service provider.
  
  
  
  Review Service Provider Data:
  
  Check the master data of the service provider to ensure all required fields are filled out correctly.
  Look for any inconsistencies or missing information that could affect the determination of the payment frequency.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to payment frequency configuration to ensure that all necessary steps have been followed.
  
  
  
  Debugging:
  
  If you have access to the development environment, consider debugging the relevant function module or program to identify where the logic fails to determine the payment frequency.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SE11 (to check table entries) to investigate the issue further.
  Tables: Relevant tables might include those that store service provider data and payment frequency configurations, such as T001 (Company Codes) or custom tables specific to your implementation.
  User Exits or BAdIs: If there are any user exits or Business Add-Ins (BAdIs) that affect payment frequency determination, review their implementation to ensure they are functioning as intended.
  
  By following these steps, you should be able to identify the cause of the EDER011 error and implement a solution to resolve it.