How To Fix EDATEX276 - Cannot determine an e-mail address for sender &1 (BP &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: EDATEX - Messages for Data Exchange Processes

• Message number: 276

• Message text: Cannot determine an e-mail address for sender &1 (BP &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDATEX276 - Cannot determine an e-mail address for sender &1 (BP &2) ?

  The SAP error message EDATEX276 indicates that the system is unable to determine an email address for the sender specified in the message. This typically occurs in scenarios where email notifications or communications are being sent from the SAP system, and the sender's email address is required but not found.
  Cause:
  
  Missing Email Address: The most common cause is that the Business Partner (BP) or user profile does not have an email address assigned.
  Incorrect Configuration: The configuration settings for email notifications may not be set up correctly.
  Data Inconsistency: There may be inconsistencies in the data related to the Business Partner or user master records.
  Authorization Issues: The user may not have the necessary authorizations to access the email address information.
  
  Solution:
  
  
  Check Business Partner/User Profile:
  
  Go to the transaction code BP (Business Partner) or SU01 (User Maintenance) and check if the email address is correctly maintained for the relevant Business Partner or user.
  Ensure that the email address is in the correct format.
  
  
  
  Maintain Email Address:
  
  If the email address is missing, add it in the appropriate field (e.g., under the "General Data" or "Contact Information" tab for Business Partners).
  
  
  
  Review Configuration:
  
  Check the configuration settings for email notifications in the relevant SAP module (e.g., SAP CRM, SAP S/4HANA).
  Ensure that the email sending settings are correctly configured in transaction SCOT (SAPconnect Administration).
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the Business Partner data to ensure there are no discrepancies.
  Use transaction BP to check for any inconsistencies in the data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and send emails. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Testing:
  
  After making the necessary changes, test the email functionality again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  PFCG: Role Maintenance
  
  
  
  Documentation: Refer to SAP Help documentation for more details on Business Partner management and email configuration.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP Basis or functional support team for further assistance.
  
  
  By following these steps, you should be able to resolve the EDATEX276 error and ensure that the email address for the sender is correctly determined.