How To Fix EDATEX031 - Internal error: automatic data could not be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: EDATEX - Messages for Data Exchange Processes

• Message number: 031

• Message text: Internal error: automatic data could not be processed

What causes this issue?

You have attempted to process auto data for the DATEX definition point
of delivery &v1&, service provider &v2& DATEX process &v3&.
The auto data contains an incorrect key.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDATEX031 - Internal error: automatic data could not be processed ?

  The SAP error message EDATEX031 indicates that there is an internal error in the processing of automatic data, which typically relates to the Electronic Data Interchange (EDI) or Electronic Data Transfer (EDT) processes in SAP. This error can occur for various reasons, and addressing it usually involves a few steps to identify and resolve the underlying issue.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration in the EDI/EDT settings can lead to processing errors.
  Data Format Issues: The incoming data may not conform to the expected format, leading to parsing errors.
  System Performance: High system load or performance issues can cause timeouts or failures in processing.
  Missing or Incomplete Data: Required fields may be missing or incomplete in the incoming data.
  Program Errors: There may be bugs or issues in the custom programs or enhancements that handle the data processing.
  
  Solutions:
  
  Check Configuration: Review the EDI/EDT configuration settings in SAP. Ensure that all necessary parameters are correctly set up.
  Validate Incoming Data: Check the format and content of the incoming data. Ensure that it adheres to the expected structure and contains all required fields.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any performance issues or dumps that may provide more context about the error.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.
  Debugging: If you have access to the development environment, consider debugging the relevant program to identify where the error occurs.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like WE02 (IDoc Display), WE19 (IDoc Test Tool), and WE20 (Partner Profiles) for EDI-related troubleshooting.
  Documentation: Review SAP documentation related to EDI/EDT processes for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the EDATEX031 error and implement a solution to resolve it.