How To Fix EDATEX028 - For point of delivery &1 no service exists for service provider &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EDATEX - Messages for Data Exchange Processes

• Message number: 028

• Message text: For point of delivery &1 no service exists for service provider &3

What causes this issue?

You want to create a DATEX definition for the DATEX process &v2& of
point of delivery &v1&. In the system, DATEX process &v2& is executed
for service provider &v3&.
Point of delivery &v1& does not have a service for service provider
&v3&.
The DATEX definition can only be created if the point of delivery has a
service for the corresponding service provider.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDATEX028 - For point of delivery &1 no service exists for service provider &3 ?

  The SAP error message EDATEX028 indicates that there is no service defined for a specific point of delivery (POD) and service provider in the system. This error typically arises in the context of data exchange processes, particularly in the utilities industry, where services are linked to specific points of delivery.
  Cause:
  The error can occur due to several reasons:
  
  Missing Service Definition: The service provider does not have a service defined for the specified point of delivery in the system.
  Incorrect Configuration: The configuration settings for the service provider or point of delivery may be incorrect or incomplete.
  Data Inconsistency: There may be inconsistencies in the master data related to the point of delivery or service provider.
  Authorization Issues: The user may not have the necessary authorizations to access the service information.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Service Definition:
  
  Go to the relevant configuration transaction (e.g., SPRO) and navigate to the settings for service providers and services.
  Ensure that the service is defined for the specified point of delivery and service provider.
  
  
  
  Verify Point of Delivery and Service Provider:
  
  Check the master data for the point of delivery and ensure that it is correctly assigned to the service provider.
  Ensure that the service provider is active and properly configured.
  
  
  
  Review Configuration Settings:
  
  Review the configuration settings for the service provider and point of delivery to ensure that all necessary parameters are set correctly.
  
  
  
  Check for Data Inconsistencies:
  
  Run consistency checks on the master data to identify any discrepancies that may be causing the issue.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the service information related to the point of delivery and service provider.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like EL31 (for service provider management) or EL30 (for point of delivery management) to check and maintain the relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the EDATEX028 error in your SAP system.