How To Fix /ECRS/BL_MD089 - Enter a valid contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: /ECRS/BL_MD -

• Message number: 089

• Message text: Enter a valid contact person

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ECRS/BL_MD089 - Enter a valid contact person ?

  The SAP error message /ECRS/BL_MD089 Enter a valid contact person typically occurs in the context of SAP Customer Relationship Management (CRM) or related modules where a contact person is required for a business transaction, such as creating or updating a business partner, sales order, or service request.
  Cause:
  
  Missing Contact Person: The error indicates that the system expects a valid contact person to be specified, but none has been provided.
  Invalid Contact Person: The contact person entered may not exist in the system or may not be valid for the context in which it is being used.
  Data Entry Error: There may be a typographical error in the contact person’s ID or name.
  Configuration Issues: The system may not be properly configured to recognize the contact person in the relevant business context.
  
  Solution:
  
  
  Check Contact Person Entry:
  
  Ensure that you have entered a valid contact person ID or name in the relevant field.
  If you are using a dropdown or search help, make sure to select a valid entry from the list.
  
  
  
  Create or Update Contact Person:
  
  If the contact person does not exist, you may need to create a new contact person in the system.
  Navigate to the relevant transaction or master data maintenance screen to add a new contact person.
  
  
  
  Verify Data:
  
  Double-check for any typographical errors in the contact person’s details.
  Ensure that the contact person is active and not marked as inactive or deleted in the system.
  
  
  
  Consult Configuration:
  
  If you have access, check the configuration settings related to business partners and contact persons to ensure that they are set up correctly.
  Consult with your SAP administrator or functional consultant if you suspect a configuration issue.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to access and assign contact persons in the system.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like BP (Business Partner) to manage contact persons.
  Documentation: Refer to SAP Help documentation for detailed information on managing business partners and contact persons.
  Support: If the issue persists, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message and successfully enter a valid contact person in your SAP system.