How To Fix /ECRS/BL_MD002 - SAP CRM is not available locally

SAP Error Message - Details

• Message type: E = Error

• Message class: /ECRS/BL_MD -

• Message number: 002

• Message text: SAP CRM is not available locally

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ECRS/BL_MD002 - SAP CRM is not available locally ?

  The SAP error message /ECRS/BL_MD002 indicating that "SAP CRM is not available locally" typically arises in the context of SAP CRM (Customer Relationship Management) systems when there is an issue with the connectivity or configuration between the SAP CRM system and the system trying to access it (such as SAP ERP or another SAP module).
  Causes:
  
  System Configuration Issues: The system may not be properly configured to connect to the SAP CRM system.
  Network Issues: There may be network connectivity problems preventing access to the CRM system.
  RFC Destination Problems: The Remote Function Call (RFC) destination used to connect to the CRM system may be incorrectly configured or not available.
  Authorization Issues: The user may not have the necessary authorizations to access the CRM system.
  Service Availability: The CRM system itself may be down or not running properly.
  
  Solutions:
  
  
  Check System Configuration:
  
  Ensure that the SAP CRM system is correctly configured in the system landscape.
  Verify that the necessary components and services are activated.
  
  
  
  Verify Network Connectivity:
  
  Check the network connection between the systems. Use tools like ping or traceroute to diagnose connectivity issues.
  Ensure that firewalls or network policies are not blocking access to the CRM system.
  
  
  
  Review RFC Destinations:
  
  Go to transaction SM59 in the SAP GUI and check the RFC destination that connects to the CRM system.
  Test the connection to ensure it is working correctly. If there are issues, reconfigure the RFC destination.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the CRM system. This can be checked in transaction SU01 or PFCG.
  
  
  
  Check CRM System Status:
  
  Verify that the SAP CRM system is up and running. Check for any system logs or alerts that may indicate issues with the CRM system.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM59 (RFC Destinations), SU01 (User Maintenance), and SICF (HTTP Services) for checking service availability.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have already taken to troubleshoot.
  
  By following these steps, you should be able to identify and resolve the issue related to the /ECRS/BL_MD002 error message in SAP CRM.