Do you have any question about this error?
Message type: E = Error
Message class: ECRM_ISU - Messages for IS-U Contract
Message number: 162
Message text: No point of delivery exists for GUID &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message ECRM_ISU162 indicates that there is no point of delivery (POD) associated with the specified GUID (Globally Unique Identifier). This error typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when trying to access or process data related to a specific point of delivery that does not exist in the system.
Cause:
- Missing Point of Delivery: The most common cause is that the point of delivery associated with the provided GUID has not been created or has been deleted.
- Incorrect GUID: The GUID being referenced may be incorrect or may not correspond to any existing point of delivery in the system.
- Data Synchronization Issues: There may be issues with data synchronization between different systems or modules, leading to discrepancies in the availability of the point of delivery.
- Authorization Issues: The user may not have the necessary authorizations to view or access the point of delivery.
Solution:
- Verify the GUID: Check the GUID provided in the error message to ensure it is correct. You can do this by searching for the point of delivery in the relevant transaction (e.g., transaction EAM or ISU).
- Create the Point of Delivery: If the point of delivery does not exist, you may need to create it using the appropriate transaction (e.g., EEDM for creating a point of delivery).
- Check for Deletions: If the point of delivery was recently deleted, you may need to restore it or create a new one.
- Data Consistency Check: Run data consistency checks to ensure that all necessary data is present and correctly linked. This may involve checking related tables and entries.
- Authorization Check: Ensure that the user has the necessary authorizations to access the point of delivery. You may need to consult with your SAP security team to verify this.
- Consult Documentation: Refer to SAP documentation or support notes related to this error for additional troubleshooting steps or patches.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
Get instant SAP help. Start your 7-day free trial now.
Feature | Free Access | Free Trial |
---|---|---|
Basic SAP error explanation | ![]() |
![]() |
Step-by-Step Usage Guide | ![]() |
![]() |
Interactive SAP Coach Assistance | ![]() |
![]() |
AI Troubleshooting for T-Code Errors | ![]() |
![]() |
ECRM_ISU161 No premise exists for GUID &1
Self-Explanatory Message Since SAP believes that this specific error message is ...
ECRM_ISU160 No connection object exists for GUID &1
Self-Explanatory Message Since SAP believes that this specific error message is ...
ECRM_ISU163 No technical object exists for GUID &1
Self-Explanatory Message Since SAP believes that this specific error message is ...
ECRM_ISU164 Object exists in the database; deletion not possible
Self-Explanatory Message Since SAP believes that this specific error message is ...
SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.