How To Fix ECRM_ISU155 - Configuration errors at (main) item level

SAP Error Message - Details

• Message type: E = Error

• Message class: ECRM_ISU - Messages for IS-U Contract

• Message number: 155

• Message text: Configuration errors at (main) item level

What causes this issue?

The main item configuration is containing errors or the main item had
errors before removing the main item product.
As for structured documents the configuration is initially inherited
from the main item the sub item configuration is also invalid.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

- Assign a product and correct the configuration on main item level
or
- Maintain the configuarion on subitem level to cut the configuration
inheritance and solve the issues on sub item level

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ECRM_ISU155 - Configuration errors at (main) item level ?

  The SAP error message ECRM_ISU155, which indicates "Configuration errors at (main) item level," typically arises in the context of SAP IS-U (Industry Solution for Utilities) when there are issues with the configuration of items in a billing document or a contract. This error can occur during various processes, such as billing, contract management, or service order processing.
  Causes:
  
  Missing Configuration: The main item may not have the necessary configuration settings in the system, such as pricing conditions, account assignment, or item category settings.
  Inconsistent Data: There may be inconsistencies in the data related to the main item, such as missing master data or incorrect relationships between items.
  Incorrect Item Category: The item category assigned to the main item may not be compatible with the transaction being processed.
  Validation Rules: Custom validation rules or checks may be failing due to incorrect or incomplete data.
  Authorization Issues: The user may not have the necessary authorizations to process the item, leading to configuration errors.
  
  Solutions:
  
  Check Configuration Settings: Review the configuration settings for the main item in the SAP system. Ensure that all necessary settings are in place, including pricing conditions and item categories.
  Validate Master Data: Ensure that all relevant master data (e.g., customer master, material master) is complete and consistent. Check for any missing or incorrect entries.
  Review Item Categories: Verify that the item category assigned to the main item is appropriate for the transaction. If necessary, change the item category to one that is compatible.
  Analyze Custom Code: If there are custom validations or enhancements in place, review the code to identify any issues that may be causing the error.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action related to the main item. If not, work with your security team to grant the required permissions.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SE11 (Data Dictionary), SE80 (Object Navigator), or SE37 (Function Module) to investigate the underlying data and configurations.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure and gather more detailed information about the error.
  SAP Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem continues after following these steps, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.