ECRM_ISU032 - Assigned point of delivery &1 not found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: ECRM_ISU - Messages for IS-U Contract

• Message number: 032

• Message text: Assigned point of delivery &1 not found in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECRM_ISU032 - Assigned point of delivery &1 not found in database ?

  The SAP error message ECRM_ISU032 indicates that the system is unable to find the specified point of delivery (POD) in the database. This error typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when trying to process data related to a specific point of delivery, such as during billing, contract management, or data processing tasks.
  Causes:
  
  Incorrect Point of Delivery (POD) Number: The POD number being referenced may be incorrect or mistyped.
  Data Deletion: The POD may have been deleted or archived in the system, making it unavailable for the current transaction.
  Authorization Issues: The user may not have the necessary authorizations to access the POD data.
  Configuration Issues: There may be configuration issues in the IS-U module that prevent the system from recognizing the POD.
  Database Issues: There could be issues with the database itself, such as corruption or connectivity problems.
  
  Solutions:
  
  Verify POD Number: Check the POD number for accuracy. Ensure that it is correctly entered and exists in the system.
  Check Data Status: Use transaction codes like EAM1 (for viewing PODs) or EAM2 (for editing PODs) to check if the POD exists and is active.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the POD data. This may involve checking roles and permissions in the user profile.
  Consult with IT Support: If the POD has been deleted or archived, consult with your IT support team to determine if it can be restored or if there are alternative solutions.
  Database Integrity Check: If you suspect database issues, work with your database administrator to perform integrity checks and resolve any underlying issues.
  Configuration Review: Review the configuration settings in the IS-U module to ensure that everything is set up correctly for managing PODs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EAM1, EAM2, EAM3 for managing points of delivery.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes.
  Documentation: Refer to SAP documentation for IS-U to understand how points of delivery are managed and any prerequisites for their use.
  Support Forums: Consider checking SAP Community forums or other support channels for similar issues faced by other users.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.