How To Fix ECRM_ISU002 - Create a switch message for contract &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ECRM_ISU - Messages for IS-U Contract

• Message number: 002

• Message text: Create a switch message for contract &1

What causes this issue?

You have created a new deregulated utility contract.
Communication with a distributor is necessary for deregulated contracts
.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a switch message for the end of supply.
If the contract is not for a deregulated division, check the settings
for item category &V3& in the <DS:SIMG.CRMUT_ITEM_CAT>Define Settings
for Item Categories</> table.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ECRM_ISU002 - Create a switch message for contract &1 ?

  The SAP error message ECRM_ISU002, which states "Create a switch message for contract &1," typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module. This error is related to the management of contracts and the need for a switch message to be created for a specific contract.
  Cause:
  The error usually arises when:
  
  A contract is being processed (e.g., for a change, termination, or activation) but does not have an associated switch message.
  The system requires a switch message to be created for the contract to proceed with the operation.
  There may be missing configuration or data related to the contract that prevents the switch message from being generated automatically.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contract Details: Verify the details of the contract referenced in the error message. Ensure that all necessary information is complete and correct.
  
  
  Create Switch Message Manually:
  
  Navigate to the relevant transaction in SAP (e.g., transaction code ECRM or ISU related transactions).
  Manually create a switch message for the contract in question. This may involve specifying the type of switch (e.g., activation, deactivation) and any relevant dates.
  
  
  
  Review Configuration: Ensure that the configuration settings for switch messages in your SAP system are correctly set up. This may involve checking the customizing settings in the IS-U module.
  
  
  Check for Dependencies: Sometimes, other related contracts or processes may need to be addressed before a switch message can be created. Ensure that there are no outstanding issues with related contracts.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on creating switch messages in your version of SAP IS-U.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in IS-U.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in IS-U, such as ECRM, ISU, or others that pertain to contract management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Roles and Authorizations: Ensure that the user attempting to create the switch message has the necessary authorizations to perform this action.
  
  By following these steps, you should be able to address the ECRM_ISU002 error and successfully create the required switch message for the contract.