How To Fix ECRM_ISU002 - Create a switch message for contract &1

ECRM_ISU002 - Overview

• Message type: E = Error

• Message class: ECRM_ISU - Messages for IS-U Contract

• Message number: 002

• Message text: Create a switch message for contract &1

What causes this issue?

You have created a new deregulated utility contract.
Communication with a distributor is necessary for deregulated contracts
.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a switch message for the end of supply.
If the contract is not for a deregulated division, check the settings
for item category &V3& in the <DS:SIMG.CRMUT_ITEM_CAT>Define Settings
for Item Categories</> table.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ECRM_ISU002 - Details

• The SAP error message ECRM_ISU002, which states "Create a switch message for contract &1," typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module. This error is related to the management of contracts and the need for a switch message to be created for a specific contract.
  
  Cause:
  The error usually arises when:
  
  A contract is being processed (e.g., for a change, termination, or activation) but does not have an associated switch message.
  The system requires a switch message to be created for the contract to proceed with the operation.
  There may be missing configuration or data related to the contract that prevents the switch message from being generated automatically.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contract Details: Verify the details of the contract referenced in the error message. Ensure that all necessary information is complete and correct.
  
  
  Create Switch Message Manually:
  
  Navigate to the relevant transaction in SAP (e.g.,