How To Fix ECLVIEWER049 - The information on the current layer could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: ECLVIEWER - Message Class for ECL Viewer (EAI Wrapper)

• Message number: 049

• Message text: The information on the current layer could not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ECLVIEWER049 - The information on the current layer could not be retrieved ?

  The SAP error message ECLVIEWER049 indicates that the system is unable to retrieve information for the current layer in the context of the SAP Environment, which often relates to the SAP BusinessObjects or SAP Analytics Cloud environments. This error can occur due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the database or data source.
  Authorization Issues: The user may not have the necessary permissions to access the data or the specific layer.
  Data Source Configuration: The data source may not be configured correctly, or there may be issues with the connection settings.
  Layer Configuration: The specific layer you are trying to access may not be properly set up or may be corrupted.
  System Performance: High load on the system or performance issues may prevent the retrieval of data.
  Software Bugs: There may be bugs in the version of the software you are using that could lead to this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection to the database or data source.
  Verify User Permissions: Check if the user has the necessary permissions to access the data and the specific layer. Adjust roles and authorizations as needed.
  Review Data Source Configuration: Ensure that the data source is correctly configured and that the connection settings are accurate.
  Inspect Layer Configuration: Check the configuration of the layer you are trying to access. If it appears to be corrupted, you may need to recreate it.
  Monitor System Performance: Look for any performance bottlenecks in the system. If the system is under heavy load, consider optimizing queries or increasing resources.
  Update Software: If you suspect a bug, check for updates or patches for your SAP software. Applying the latest updates may resolve the issue.
  Consult Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  Documentation: Refer to the official SAP documentation for the specific module or tool you are using to understand the context of the error better.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP Support for further assistance.