How To Fix ECCEDI609 - Point of delivery could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: ECCEDI - IS-U Deregulation: IDoc Processing

• Message number: 609

• Message text: Point of delivery could not be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECCEDI609 - Point of delivery could not be determined ?

  The SAP error message ECCEDI609, which states "Point of delivery could not be determined," typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module. This error indicates that the system is unable to identify the point of delivery (POD) for a particular transaction or process, which is crucial for utilities billing and service management.
  Causes:
  
  Missing Master Data: The point of delivery may not be properly defined in the system. This could be due to missing or incomplete master data for the customer, installation, or service point.
  Incorrect Configuration: The configuration settings for the relevant business processes may not be set up correctly, leading to the inability to determine the POD.
  Data Inconsistencies: There may be inconsistencies or errors in the data related to the customer or installation, such as incorrect addresses or missing relationships between entities.
  Authorization Issues: The user may not have the necessary authorizations to access the point