How To Fix EC_ESERVICE001 - Enter contact person data

EC_ESERVICE001 - Overview

• Message type: E = Error

• Message class: EC_ESERVICE -

• Message number: 001

• Message text: Enter contact person data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EC_ESERVICE001 - Enter contact person data ?

  The SAP error message EC_ESERVICE001: Enter contact person data typically occurs in the context of SAP's e-service or customer service modules when a user attempts to create or update a service request, but the required contact person information is missing.
  
  Cause:
  The error is triggered when the system expects certain mandatory fields related to the contact person to be filled out, but they are either left blank or not properly populated. This can happen in various scenarios, such as:
  
  Creating a new service request without specifying a contact person.
  Updating an existing service request where the contact person information is incomplete.
  Missing configuration settings that define the required fields for contact person data.
  
  
  Solution:
  To resolve the error, you should ensure that all required fields for the contact person are filled out correctly. Here are the steps you can take:
  
  
  Check Required Fields: Identify which fields are mandatory for the contact person in the context of your service