How To Fix EC430 - Customer version of &1 was not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EC - Development environment: Menu Painter

  • Message number: 430

  • Message text: Customer version of &1 was not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EC430 - Customer version of &1 was not found ?

    The SAP error message EC430 ("Customer version of &1 was not found") typically occurs in the context of SAP Variant Configuration (VC) or when dealing with configurable materials. This error indicates that the system is unable to find a specific customer version of a configuration profile or variant that is required for processing.

    Cause:

    1. Missing Customer Version: The specific customer version of the configuration profile or variant does not exist in the system.
    2. Incorrect Configuration: The configuration settings may not have been set up correctly, leading to the absence of the required customer version.
    3. Data Inconsistency: There may be inconsistencies in the master data or configuration data that prevent the system from locating the customer version.
    4. Authorization Issues: The user may not have the necessary authorizations to access the customer version.

    Solution:

    1. Check Customer Version: Verify if the customer version of the configuration profile exists in the system. You can do this by navigating to the relevant configuration settings in the SAP system.
    2. Create Customer Version: If the customer version does not exist, you may need to create it. This can typically be done in the configuration transaction (e.g., CU01 for creating a configuration profile).
    3. Review Configuration Settings: Ensure that the configuration settings are correctly defined and that all necessary dependencies and characteristics are properly set up.
    4. Data Consistency Check: Perform a consistency check on the master data and configuration data to identify any discrepancies that may be causing the issue.
    5. Authorization Check: Ensure that the user has the necessary authorizations to access the customer version. This may involve checking user roles and permissions in the SAP system.
    6. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling configuration issues related to your version of SAP.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CU01 (Create Configuration Profile), CU02 (Change Configuration Profile), and CU03 (Display Configuration Profile).
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system configuration and setup.

    By following these steps, you should be able to diagnose and resolve the EC430 error in your SAP system.

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