How To Fix EBR399 - System error while calling message logging

SAP Error Message - Details

• Message type: E = Error

• Message class: EBR - Message Class for Batch Records

• Message number: 399

• Message text: System error while calling message logging

What causes this issue?

A system error occurred while calling message logging for the selection
or archiving log. The function is terminated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSVERW OBJECT DOKU ID TX LANGUAGE EN

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EBR399 - System error while calling message logging ?

  The SAP error message EBR399, which states "System error while calling message logging," typically indicates an issue with the message logging functionality in the SAP system. This error can arise due to various reasons, including configuration issues, system inconsistencies, or problems with the underlying database.
  Causes:
  
  Configuration Issues: Incorrect settings in the message logging configuration can lead to this error.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can prevent the message logging from functioning correctly.
  System Inconsistencies: Inconsistencies in the SAP system, such as missing or corrupted objects, can trigger this error.
  Authorization Problems: Insufficient authorizations for the user or the system to access the message logging functionality.
  Transport Issues: If the message logging functionality was recently transported from another system, there may be issues with the transport itself.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for message logging in the SAP system. Ensure that all necessary parameters are correctly set.
  Database Check: Verify the database connection and check for any issues. You can use transaction codes like DB02 or DBACOCKPIT to monitor the database health.
  System Consistency Check: Use transaction codes like SE11 (Data Dictionary) or SE14 (Database Utility) to check for inconsistencies in the database objects.
  Authorization Check: Ensure that the user has the necessary authorizations to access and use message logging. You can check this using transaction SU53 or SUIM.
  Review Transport Logs: If the issue arose after a transport, review the transport logs for any errors or warnings that may indicate what went wrong.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and the steps taken to troubleshoot.
  Community Forums: You can also check SAP Community forums or other online resources where SAP professionals discuss similar issues. You may find solutions or workarounds shared by others who have encountered the same error.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the EBR399 error in your SAP system.