How To Fix EBPPLOG502 - Document header was displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: EBPPLOG - Message Class for Event Log

• Message number: 502

• Message text: Document header was displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EBPPLOG502 - Document header was displayed ?

  The SAP error message EBPPLOG502, which states "Document header was displayed," typically occurs in the context of the Electronic Bill Presentment and Payment (EBPP) module. This message indicates that the document header for a specific transaction or document has been successfully displayed, but it may also imply that there is an issue with the subsequent processing or display of the document details.
  Cause:
  
  Incomplete Data: The document may not have all the necessary data populated, leading to issues when trying to display or process it further.
  Authorization Issues: The user may not have the necessary permissions to view or process the document fully.
  Configuration Issues: There may be a misconfiguration in the EBPP settings or related modules that affects how documents are displayed.
  System Errors: Temporary system errors or issues with the underlying database can also lead to this message being displayed.
  
  Solution:
  
  Check Document Data: Ensure that all required fields in the document header and details are filled out correctly. If any mandatory fields are missing, complete them.
  Review User Authorizations: Verify that the user has the necessary authorizations to view and process the document. This may involve checking roles and permissions in the SAP system.
  Configuration Review: Check the EBPP configuration settings to ensure that they are set up correctly. This may involve consulting with your SAP Basis or functional team.
  System Logs: Review system logs (transaction codes like SLG1) for any related error messages that could provide more context on the issue.
  Reprocess the Document: If the document was in a failed state, try to reprocess it or refresh the display to see if the issue resolves itself.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches/updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EBPP, FBL1N, or FBL3N, which may help in navigating and troubleshooting the issue.
  Documentation: Review SAP documentation related to EBPP for best practices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.