How To Fix EBPPLOG007 - Document reference is deleted in the log entry

SAP Error Message - Details

• Message type: E = Error

• Message class: EBPPLOG - Message Class for Event Log

• Message number: 007

• Message text: Document reference is deleted in the log entry

What causes this issue?

A log entry with a document reference should be created. However, the
log category does not allow a reference to a document.

System Response

The log entry is created without a document reference.

How to fix this error?

The cause of this is a program error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EBPPLOG007 - Document reference is deleted in the log entry ?

  The SAP error message EBPPLOG007 indicates that a document reference has been deleted in the log entry. This error typically occurs in the context of Electronic Bill Presentment and Payment (EBPP) processes, where the system is trying to access a document that no longer exists in the database.
  Cause:
  
  Document Deletion: The most common cause is that the document referenced in the log entry has been deleted from the system. This could happen due to manual deletion, data archiving, or a cleanup process that removes old or unnecessary documents.
  Data Consistency Issues: There may be inconsistencies in the database where the log entry still exists, but the associated document has been removed.
  System Errors: Occasionally, system errors or bugs can lead to this situation, especially if there were recent changes or updates to the system.
  
  Solution:
  
  Check Document Status: Verify if the document that is referenced in the log entry still exists in the system. You can do this by checking the relevant tables or using transaction codes that allow you to view document statuses.
  Recreate the Document: If the document is essential and has been deleted, you may need to recreate it if possible. This could involve re-entering data or restoring from a backup if available.
  Review Log Entries: Analyze the log entries to understand the context of the error. This may help identify why the document was deleted and if there are any related entries that could provide more insight.
  Database Consistency Check: Run consistency checks on the database to ensure that there are no orphaned entries or inconsistencies that could lead to this error.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues or fixes available.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. They can provide more detailed guidance based on your specific system configuration and version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) or SARI (Archive Information System) to manage document archiving and deletion.
  Documentation: Review SAP documentation related to EBPP and document management to understand the expected behavior and best practices.
  System Logs: Check system logs (transaction SM21) for any related errors or warnings that occurred around the same time as the EBPPLOG007 error.
  
  By following these steps, you should be able to diagnose and address the issue related to the EBPPLOG007 error message in SAP.