How To Fix EBDR304 - For &1 (&2), payment serv. &3 (&4), authorization data was not provided.

SAP Error Message - Details

• Message type: E = Error

• Message class: EBDR - Message class for External Billing Document Requests

• Message number: 304

• Message text: For &1 (&2), payment serv. &3 (&4), authorization data was not provided.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EBDR304 - For &1 (&2), payment serv. &3 (&4), authorization data was not provided. ?

  The SAP error message EBDR304 typically indicates that there is an issue with the authorization data for a payment service in the context of electronic bank transfers or payment processing. This error can occur in various scenarios, such as when trying to process a payment or when setting up payment methods.
  Cause:
  The error message EBDR304 is triggered when the system expects authorization data (such as credentials or tokens) for a specific payment service but does not find it. This can happen due to several reasons:
  
  Missing Configuration: The payment service may not be properly configured in the SAP system.
  Incomplete Data: Required fields for authorization data may be missing in the payment processing transaction.
  Incorrect Payment Method: The payment method being used may not be compatible with the payment service.
  User Authorization Issues: The user may not have the necessary permissions to access the payment service.
  
  Solution:
  To resolve the EBDR304 error, you can take the following steps:
  
  
  Check Payment Service Configuration:
  
  Go to the configuration settings for the payment service in SAP (usually found in the Financial Accounting or Bank Accounting sections).
  Ensure that all required fields, including authorization data, are filled out correctly.
  
  
  
  Verify Payment Method:
  
  Ensure that the payment method you are using is correctly set up to work with the specified payment service.
  Check if the payment method is active and properly linked to the payment service.
  
  
  
  Input Required Data:
  
  When processing a payment, ensure that all necessary authorization data is provided in the transaction.
  This may include API keys, user credentials, or other authentication details.
  
  
  
  User Permissions:
  
  Check if the user executing the transaction has the necessary authorizations to access the payment service.
  If not, consult with your SAP security administrator to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to the specific payment service you are using for any additional configuration steps or requirements.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OBPM1 (for payment methods) or FBZP (for payment program configuration) to access relevant settings.
  SAP Notes: Check for any SAP Notes related to the specific payment service or error message for known issues and fixes.
  Logs and Traces: Review application logs or traces to gather more context about the error, which can help in troubleshooting.
  
  By following these steps, you should be able to identify and resolve the cause of the EBDR304 error in your SAP system.