How To Fix EBDR301 - Payment service provider (PSP) &1 is not valid. Provide a valid PSP.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EBDR - Message class for External Billing Document Requests

  • Message number: 301

  • Message text: Payment service provider (PSP) &1 is not valid. Provide a valid PSP.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message EBDR301 - Payment service provider (PSP) &1 is not valid. Provide a valid PSP. ?

    The SAP error message EBDR301 indicates that the Payment Service Provider (PSP) specified in your configuration is not recognized as valid by the system. This error typically occurs in the context of electronic payments, where the system is trying to process a payment transaction but cannot find the specified PSP in its configuration.

    Cause:

    1. Invalid PSP Configuration: The PSP you are trying to use may not be configured correctly in the SAP system.
    2. Typographical Error: There may be a typo in the PSP identifier you are using.
    3. Inactive PSP: The PSP might be inactive or not set up properly in the system.
    4. Missing PSP: The PSP may not be defined in the system at all.

    Solution:

    1. Check PSP Configuration:

      • Go to the configuration settings for Payment Service Providers in your SAP system.
      • Verify that the PSP you are trying to use is listed and correctly configured.
    2. Correct Typographical Errors:

      • Double-check the PSP identifier you are using in your transaction or configuration. Ensure there are no spelling mistakes or incorrect characters.
    3. Activate or Set Up the PSP:

      • If the PSP is not active, you may need to activate it or complete its setup. This may involve entering additional details such as credentials, endpoints, or other required settings.
    4. Consult Documentation:

      • Refer to the SAP documentation or help resources for guidance on how to configure and manage Payment Service Providers.
    5. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use specific transaction codes to access the configuration settings for PSPs, such as SPRO for configuration or OBPM1 for payment methods.
    • Integration with Payment Gateways: Ensure that the PSP you are trying to use is compatible with your SAP version and is properly integrated with your payment processing setup.
    • Testing: After making changes, perform a test transaction to ensure that the PSP is now recognized and functioning correctly.

    By following these steps, you should be able to resolve the EBDR301 error and successfully process payments using the specified Payment Service Provider.

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