How To Fix EB328 - Posting items have different invoicing service providers

EB328 - Overview

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 328

• Message text: Posting items have different invoicing service providers

What causes this issue?

All business partner items in a document must have the same service
provider to be invoiced.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Check whether all transactions are relevant to communication.
INCLUDE ISU_PENCIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

EB328 - Details

• The SAP error message EB328, which states "Posting items have different invoicing service providers," typically occurs during the processing of invoices or billing documents in the SAP system. This error indicates that the system has detected inconsistencies in the invoicing service providers associated with the line items in the document you are trying to post.
  
  Cause:
  
  Different Service Providers: The line items in the invoice or billing document are associated with different invoicing service providers. This can happen if the items come from different vendors or service providers that are not linked to the same invoicing entity.
  
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned, leading to discrepancies in how service providers are assigned to different items.
  Data Entry Errors: Manual entry errors during the creation of the invoice or billing document can lead to inconsistencies in the service provider information.
  
  
  Solution:
  
  Review Line Items: Check the line items