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Message type: E = Error
Message class: EB - IS-U invoicing
Message number: 288
Message text: Convergent invoicing not possible in deregulation scenario -> HW 929274
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EB288
- Convergent invoicing not possible in deregulation scenario -> HW 929274 ?The SAP error message EB288, which states "Convergent invoicing not possible in deregulation scenario," typically occurs in the context of SAP Convergent Invoicing (CI) when the system detects that the invoicing process cannot proceed due to the deregulation scenario settings.
Cause:
The error is often caused by one or more of the following factors:
- Deregulation Settings: The system is configured for a deregulated environment, which may impose certain restrictions on how invoicing can be processed.
- Incompatible Configuration: The configuration settings for the invoicing process may not align with the requirements of a deregulated scenario.
- Missing Master Data: Required master data (such as customer or contract information) may be incomplete or incorrectly set up.
- Business Rules: Specific business rules or conditions that apply in a deregulated environment may not be met.
Solution:
To resolve the EB288 error, consider the following steps:
Check Configuration:
- Review the configuration settings for the Convergent Invoicing and ensure they are compatible with the deregulation scenario.
- Verify that the settings for deregulated billing are correctly defined in the system.
Review Master Data:
- Ensure that all necessary master data is complete and correctly maintained. This includes customer accounts, contracts, and any relevant billing information.
Analyze Business Rules:
- Check if there are any specific business rules that need to be satisfied for invoicing in a deregulated environment. Adjust the process or data accordingly.
Consult Documentation:
- Refer to SAP documentation or notes related to the error message EB288 and the specific hardware note HW 929274 for additional context and guidance.
SAP Support:
- If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant configuration or master data information.
Related Information:
By following these steps, you should be able to identify the root cause of the EB288 error and implement a solution to enable successful convergent invoicing in a deregulated environment.
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