How To Fix EB280 - Print document (&1) does not exist. The amount cannot be correct

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 280

• Message text: Print document (&1) does not exist. The amount cannot be correct

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EB280 - Print document (&1) does not exist. The amount cannot be correct ?

  The SAP error message EB280, which states "Print document (&1) does not exist. The amount cannot be correct," typically occurs in the context of financial documents or print documents in SAP. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Missing Print Document: The specified print document does not exist in the system. This could be due to deletion or incorrect document number entry.
  Incorrect Document Status: The document may not be in a status that allows it to be printed or processed.
  Data Inconsistencies: There may be inconsistencies in the data related to the document, such as missing or incorrect amounts.
  Authorization Issues: The user may not have the necessary authorizations to access or print the document.
  Configuration Issues: There may be issues with the configuration of the print program or output type.
  
  Solutions:
  
  
  Verify Document Existence:
  
  Check if the print document number (&1) exists in the system. You can do this by using transaction codes like FB03 (Display Document) or ME23N (Display Purchase Order) depending on the context.
  
  
  
  Check Document Status:
  
  Ensure that the document is in a status that allows printing. If it is in a blocked or incomplete status, it may need to be processed or released.
  
  
  
  Review Data:
  
  Check the amounts and other relevant data in the document to ensure they are correct. Look for any discrepancies that might cause the error.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and print the document. This can be checked with the security team or by reviewing user roles.
  
  
  
  Configuration Review:
  
  If the issue persists, review the configuration settings for the print program and output type. Ensure that they are set up correctly and that there are no missing parameters.
  
  
  
  Recreate the Document:
  
  If the document is indeed missing and cannot be found, you may need to recreate it, ensuring that all necessary data is entered correctly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03, ME23N, SP01 (Spool Request), and NACE (Output Types).
  SAP Documentation: Review SAP documentation related to print documents and output management for additional insights.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the EB280 error and implement a suitable solution.