How To Fix EB274 - Document &1 is in an active payment order or debit memo notification

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 274

• Message text: Document &1 is in an active payment order or debit memo notification

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EB274 - Document &1 is in an active payment order or debit memo notification ?

  The SAP error message EB274 indicates that a document (identified by &1) is currently involved in an active payment order or debit memo notification. This typically means that the document is locked for processing because it is part of a financial transaction that is still in progress.
  Cause:
  
  Active Payment Order: The document is linked to a payment order that has not yet been completed or cleared.
  Debit Memo Notification: The document is associated with a debit memo that is still being processed.
  Document Locking: SAP locks documents during certain processes to prevent changes that could lead to inconsistencies in financial data.
  
  Solution:
  
  Check Payment Orders: Review the payment orders in the system to see if the document is indeed part of an active order. You can do this by navigating to the payment order transaction (e.g., F110 for automatic payment transactions).
  Complete or Cancel the Payment Order: If the payment order is still pending, you may need to complete or cancel it, depending on your business process.
  Check for Open Debit Memos: Similarly, check if there are any open debit memos associated with the document. You can do this through the relevant transaction codes (e.g., FB60 for entering invoices).
  Wait for Processing: If the document is in the process of being handled, you may need to wait until the transaction is completed before attempting to process the document again.
  Consult with Finance Team: If you are unsure about the status of the payment order or debit memo, consult with your finance or accounting team for clarification.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions), FB60 (Enter Incoming Invoices), and FBL1N (Vendor Line Item Display) to investigate the status of the document.
  Document Flow: Use the document flow feature in SAP to trace the history and status of the document in question.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message, as there may be specific patches or updates that address this issue.
  User Authorization: Ensure that you have the necessary authorizations to view and modify payment orders and debit memos.
  
  By following these steps, you should be able to resolve the EB274 error and proceed with your financial transactions in SAP.