How To Fix EB014 - Printed line (document: &1, line: &2) does not exist. Keep old line.

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 014

• Message text: Printed line (document: &1, line: &2) does not exist. Keep old line.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB014 - Printed line (document: &1, line: &2) does not exist. Keep old line. ?

  The SAP error message EB014, which states "Printed line (document: &1, line: &2) does not exist. Keep old line," typically occurs in the context of document printing or output processing in SAP. This error indicates that the system is trying to access a line in a document that is no longer available or has been deleted.
  Cause:
  
  Document Changes: The document may have been modified after the print request was generated, leading to the line being removed or altered.
  Data Consistency Issues: There may be inconsistencies in the database or temporary data that the system is trying to access.
  Output Management: The output management settings may not be correctly configured, leading to issues in retrieving the correct document lines for printing.
  User Actions: A user may have manually deleted or altered the document lines before the print job was processed.
  
  Solution:
  
  Check Document Status: Verify the status of the document in question. Ensure that it is complete and that all necessary lines are present.
  Recreate the Print Request: If the document has been modified, try to recreate the print request to ensure it reflects the current state of the document.
  Review Output Configuration: Check the output configuration settings in SAP to ensure they are set up correctly for the document type you are working with.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any discrepancies that may be causing the issue.
  Consult SAP Notes: Look for relevant SAP Notes or patches that may address this specific error. SAP frequently updates its system to fix known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it is affecting business operations.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SP01 (Output Controller) to monitor and manage print jobs.
  Debugging: If you have access to development tools, you can debug the print program to identify where the error is occurring.
  Documentation: Review the documentation for the specific module you are working with (e.g., SD, MM, FI) to understand how document printing is handled in that context.
  
  By following these steps, you should be able to diagnose and resolve the EB014 error in SAP.