How To Fix EB000 - No documents found for account &1

EB000 - Overview

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 000

• Message text: No documents found for account &1

What causes this issue?

No billing documents were found for contract account &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the IS-U Hotline.

Error message extract from SAP system. Copyright SAP SE.

EB000 - Details

• The SAP error message "EB000 No documents found for account &1" typically indicates that the system could not find any documents associated with the specified account number. This error can occur in various SAP modules, particularly in Financial Accounting (FI) when trying to retrieve documents related to a specific account.
  Causes:
  
  Incorrect Account Number: The account number specified may be incorrect or does not exist in the system.
  No Transactions: There may be no transactions recorded for the specified account during the selected period.
  Document Type Restrictions: The document type you are trying to access may not be available for the specified account.
  Selection Criteria: The selection criteria (such as date range, company code, etc.) may be too restrictive, leading to no results.
  Authorization Issues: The user may not have the necessary authorizations to view documents for the specified account.
  Data Archiving: Documents may have been archived and are no longer available in the active database.
  
  Solutions:
  
  Verify Account