How To Fix EARC728 - Retention date &1 determined using archiving object ISU_BILL

SAP Error Message - Details

• Message type: E = Error

• Message class: EARC - IS-U: Archiving

• Message number: 728

• Message text: Retention date &1 determined using archiving object ISU_BILL

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EARC728 - Retention date &1 determined using archiving object ISU_BILL ?

  The SAP error message EARC728 indicates an issue related to the retention date determined for an archiving object, specifically for the ISU_BILL (Industry Solution for Utilities - Billing). This error typically arises during the archiving process when the system is unable to determine a valid retention date for the billing documents.
  Cause:
  
  Missing Retention Period Configuration: The retention period for the archiving object ISU_BILL may not be properly configured in the system. This can happen if the necessary settings in the Customizing (SPRO) are not defined.
  Data Inconsistencies: There may be inconsistencies or missing data in the billing documents that prevent the system from calculating the retention date.
  Authorization Issues: The user executing the archiving process may not have the necessary authorizations to access the required data or configuration settings.
  Archiving Object Settings: The settings for the archiving object itself may not be correctly defined, leading to issues in determining the retention date.
  
  Solution:
  
  
  Check Retention Period Configuration:
  
  Go to the Customizing transaction (SPRO) and navigate to the relevant settings for the archiving object ISU_BILL.
  Ensure that the retention periods are correctly defined for the billing documents.
  
  
  
  Review Data Consistency:
  
  Check the billing documents for any inconsistencies or missing information that could affect the retention date calculation.
  You may need to run consistency checks or reports to identify problematic records.
  
  
  
  Verify User Authorizations:
  
  Ensure that the user executing the archiving process has the necessary authorizations to access the required data and perform archiving activities.
  
  
  
  Check Archiving Object Settings:
  
  Review the settings for the archiving object ISU_BILL to ensure that all necessary parameters are correctly configured.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform a test run of the archiving process to verify that the issue has been resolved.
  
  
  
  Related Information:
  
  Archiving in SAP: Archiving is a process in SAP that allows for the removal of data from the database to improve performance and manage data growth. Each archiving object has specific settings and requirements.
  ISU (Industry Solution for Utilities): This is a specialized solution in SAP for managing utility billing and related processes. Understanding the specific requirements and configurations for ISU can help in troubleshooting issues related to billing documents.
  SAP Community and Forums: Engaging with the SAP Community or relevant forums can provide additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.