How To Fix EARC369 - Program stop: Error opening archive file

SAP Error Message - Details

• Message type: E = Error

• Message class: EARC - IS-U: Archiving

• Message number: 369

• Message text: Program stop: Error opening archive file

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EARC369 - Program stop: Error opening archive file ?

  The SAP error message EARC369, which indicates a program stop due to an error opening an archive file, typically arises in the context of SAP Archive Development Kit (ADK) or when dealing with archived data. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  File Path Issues: The specified path to the archive file may be incorrect or the file may not exist in the expected location.
  File Permissions: The user or the SAP system may not have the necessary permissions to access the archive file.
  File Corruption: The archive file may be corrupted or not properly formatted, making it unreadable.
  Configuration Issues: There may be misconfigurations in the archive object settings or in the ADK settings.
  Network Issues: If the archive file is stored on a network location, there may be connectivity issues or the network path may be inaccessible.
  
  Solutions:
  
  Verify File Path: Check the path specified for the archive file in the configuration. Ensure that it is correct and that the file exists at that location.
  Check Permissions: Ensure that the SAP system and the user have the necessary permissions to read the archive file. This may involve checking file system permissions or network share permissions.
  Inspect the Archive File: If possible, try to open the archive file using appropriate tools to check for corruption. If the file is corrupted, you may need to restore it from a backup.
  Review Configuration: Check the configuration settings for the archive object in transaction SARA or related transactions. Ensure that all settings are correct and that the archive file is properly defined.
  Network Connectivity: If the archive file is on a network drive, ensure that the network connection is stable and that the drive is accessible from the SAP system.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SARA (Archive Administration) to manage archive objects and check their status.
  SAP Documentation: Refer to the official SAP documentation for the Archive Development Kit for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Logs and Traces: Check the application logs (transaction SLG1) for more detailed error messages that could provide additional context for the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.