How To Fix EAN_UCC113 - Unable to determine customer in IDOC &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EAN_UCC - EAN.UCC Messages

• Message number: 113

• Message text: Unable to determine customer in IDOC &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAN_UCC113 - Unable to determine customer in IDOC &1 ?

  The SAP error message EAN_UCC113 "Unable to determine customer in IDOC &1" typically occurs when processing an IDoc (Intermediate Document) related to EDI (Electronic Data Interchange) transactions. This error indicates that the system is unable to find the customer information required for processing the IDoc.
  Causes:
  
  Missing Customer Master Data: The customer number referenced in the IDoc does not exist in the SAP system.
  Incorrect Customer Number: The customer number in the IDoc may be incorrectly formatted or not matching the expected format in the SAP system.
  Data Mapping Issues: There may be issues with the mapping of data fields between the IDoc and the SAP system.
  Logical System Configuration: The logical system configuration may not be set up correctly, leading to issues in identifying the customer.
  IDoc Segment Issues: The relevant segment of the IDoc may be missing or incorrectly populated.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Verify that the customer number exists in the SAP system. You can do this by using transaction code XD03 (Display Customer) to check if the customer is set up correctly.
  Ensure that the customer is active and not marked for deletion.
  
  
  
  Validate IDoc Data:
  
  Review the IDoc data using transaction code WE02 or WE05 to see the details of the IDoc and identify any discrepancies in the customer number or related fields.
  Ensure that the customer number in the IDoc matches the format and structure expected by the SAP system.
  
  
  
  Check Data Mapping:
  
  If you are using middleware (like SAP PI/PO or other EDI tools), check the mapping configuration to ensure that the customer number is being correctly mapped from the source system to the IDoc.
  
  
  
  Review Logical System Configuration:
  
  Ensure that the logical system settings are correctly configured in transaction SALE (SAP Customizing Implementation Guide) under Basic Settings > Logical Systems.
  Check if the logical system is correctly assigned to the client.
  
  
  
  IDoc Segment Review:
  
  Ensure that the relevant segments of the IDoc (like E1EDK01 for header data) are correctly populated with the necessary customer information.
  
  
  
  Error Handling:
  
  If the issue persists, consider implementing error handling or logging mechanisms to capture more details about the error for further analysis.
  
  
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc type being processed (e.g., ORDERS, INVOIC) to understand the expected structure and data requirements.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  Transaction Codes: Use transaction codes like WE19 (Test Tool for IDocs) to simulate IDoc processing and troubleshoot issues.
  
  By following these steps, you should be able to identify the root cause of the EAN_UCC113 error and implement the necessary solutions to resolve it.