How To Fix EAN_UCC076 - Customer &4 not maintained for sls area - sls org.&1, distr.ch.&2,div. &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EAN_UCC - EAN.UCC Messages

• Message number: 076

• Message text: Customer &4 not maintained for sls area - sls org.&1, distr.ch.&2,div. &3

What causes this issue?

The system displays this message because the customer is not assigned to
a combination of sales organization, distribution channel, and division.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the sales data in the customer master.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAN_UCC076 - Customer &4 not maintained for sls area - sls org.&1, distr.ch.&2,div. &3 ?

  The SAP error message EAN_UCC076 indicates that a customer record is not properly maintained for a specific sales area. This error typically arises when you are trying to process a transaction (like creating a sales order or delivery) for a customer that does not have the necessary data set up in the system for the specified sales organization, distribution channel, and division.
  Cause:
  The error message is triggered due to the following reasons:
  
  Customer Master Data Incomplete: The customer master data for the specified sales area (sales organization, distribution channel, and division) is not maintained.
  Sales Area Not Defined: The sales area for the customer might not be defined in the system.
  Data Entry Error: There could be a typo or incorrect entry in the sales area details when trying to process the transaction.
  
  Solution:
  To resolve the EAN_UCC076 error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  Enter the customer number and check if the sales area (Sales Organization, Distribution Channel, Division) is maintained.
  If it is not maintained, you will need to create or update the customer master data for the relevant sales area.
  
  
  
  Maintain Sales Area:
  
  If the sales area is missing, you can add it by selecting the "Sales Area Data" tab and entering the required details.
  Ensure that all necessary fields are filled out correctly, including payment terms, shipping conditions, and other relevant data.
  
  
  
  Verify Sales Organization and Distribution Channel:
  
  Ensure that the sales organization and distribution channel are correctly set up in the system and that they are active.
  
  
  
  Check for Data Consistency:
  
  After making changes, ensure that the data is consistent and that there are no other related errors in the customer master data.
  
  
  
  Test the Transaction Again:
  
  After maintaining the customer data, try to execute the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  VD01: Create Customer (Sales Area)
  VD02: Change Customer (Sales Area)
  VD03: Display Customer (Sales Area)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to customer master data maintenance.
  
  
  User Authorization: Ensure that you have the necessary authorizations to make changes to customer master data.
  
  
  By following these steps, you should be able to resolve the EAN_UCC076 error and ensure that the customer is properly maintained for the specified sales area.