How To Fix EAMS_VB015 - Geolocation cannot be determined using geocoding service

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_VB - EAMS: Visual Business

• Message number: 015

• Message text: Geolocation cannot be determined using geocoding service

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_VB015 - Geolocation cannot be determined using geocoding service ?

  The SAP error message EAMS_VB015 indicates that the system is unable to determine the geolocation of a specific address using the geocoding service. This can occur for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Invalid Address: The address provided may be incomplete, incorrect, or formatted improperly, making it impossible for the geocoding service to locate it.
  Geocoding Service Issues: The external geocoding service being used may be down, experiencing issues, or may not support the specific address format or location.
  Network Issues: There may be connectivity problems between your SAP system and the geocoding service, preventing successful communication.
  Configuration Issues: The geocoding service may not be properly configured in the SAP system, including missing API keys or incorrect service URLs.
  Quota Limits: If the geocoding service has usage limits, you may have exceeded the allowed number of requests.
  
  Solutions:
  
  Verify the Address: Check the address for accuracy and completeness. Ensure that it is formatted correctly and includes all necessary components (street, city, state, postal code, country).
  Test the Geocoding Service: Manually test the geocoding service with the same address using a tool or API client to see if it returns a valid geolocation.
  Check Network Connectivity: Ensure that your SAP system can reach the geocoding service. This may involve checking firewall settings, proxy configurations, or network routes.
  Review Configuration Settings: Go to the configuration settings in your SAP system for the geocoding service. Ensure that all parameters, such as API keys and service URLs, are correctly set up.
  Monitor Usage: If applicable, check the usage statistics for the geocoding service to see if you have hit any limits. If so, you may need to wait for the quota to reset or upgrade your service plan.
  Consult Documentation: Review the documentation for the geocoding service you are using to ensure that you are following the correct procedures and using the right parameters.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the geocoding service or the specific error message.
  Geocoding Service Documentation: Refer to the documentation of the geocoding service you are using (e.g., Google Maps API, Bing Maps, etc.) for troubleshooting tips and best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By systematically addressing these potential causes, you should be able to resolve the EAMS_VB015 error and successfully determine the geolocation using the geocoding service.