How To Fix EAMS_SP023 - Specify an order type

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_SP - EAMS: Service Provider Layer

• Message number: 023

• Message text: Specify an order type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_SP023 - Specify an order type ?

  The SAP error message EAMS_SP023, which states "Specify an order type," typically occurs in the context of the SAP Enterprise Asset Management (EAM) module when a user attempts to create or process an order without specifying a valid order type. This error can arise in various scenarios, such as when creating maintenance orders, service orders, or other types of work orders.
  Cause:
  The primary cause of this error is that the system requires an order type to be specified for the operation you are trying to perform. The order type is essential because it defines the characteristics and processing rules for the order, such as the type of work to be performed, the relevant planning parameters, and the associated cost elements.
  Solution:
  To resolve the EAMS_SP023 error, follow these steps:
  
  
  Specify an Order Type:
  
  When creating or processing an order, ensure that you have selected a valid order type from the dropdown menu or input field. The order type should be appropriate for the type of work you are performing (e.g., maintenance, service, etc.).
  
  
  
  Check Configuration:
  
  If you are unsure which order types are available, you can check the configuration in the SAP system. Navigate to the relevant configuration settings in the SAP Easy Access menu:
  
  SPRO ? Plant Maintenance and Customer Service ? Maintenance and Service Processing ? Maintenance and Service Orders ? Define Order Types.
  
  
  Ensure that the order types you need are defined and active.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to create or process the specified order type. If you lack the required permissions, contact your SAP security administrator.
  
  
  
  Review Input Fields:
  
  Double-check all input fields in the order creation screen to ensure that all mandatory fields are filled out correctly, including the order type.
  
  
  
  Consult Documentation:
  
  If you are still facing issues, refer to the SAP documentation or help files related to the specific transaction you are using. This can provide additional context and guidance.
  
  
  
  Contact Support:
  
  If the problem persists after following the above steps, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  Order Types in SAP EAM: Different order types can have different implications for how the order is processed, including how costs are tracked and how resources are allocated.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., IW31 for creating maintenance orders) to streamline your workflow.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  
  By ensuring that you specify a valid order type and following the above steps, you should be able to resolve the EAMS_SP023 error effectively.