How To Fix EAMS_GIS021 - Layer personalization values for user &1 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_GIS -

• Message number: 021

• Message text: Layer personalization values for user &1 deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_GIS021 - Layer personalization values for user &1 deleted ?

  The SAP error message EAMS_GIS021 indicates that the layer personalization values for a specific user have been deleted. This typically occurs in the context of GIS (Geographic Information System) applications within SAP, where users can personalize their views and settings for map layers.
  Cause:
  
  User Action: The user may have manually deleted their personalization settings.
  System Maintenance: System administrators may have performed maintenance or cleanup activities that inadvertently removed user-specific settings.
  Data Migration: During data migration or system upgrades, personalization settings might not have been transferred correctly.
  Authorization Issues: If a user does not have the necessary authorizations, their personalization settings may not be saved or may be deleted.
  
  Solution:
  
  Recreate Personalization: The user can recreate their layer personalization settings by accessing the GIS application and configuring their preferences again.
  Check User Authorizations: Ensure that the user has the appropriate authorizations to save personalization settings. If not, work with your SAP security team to grant the necessary permissions.
  System Logs: Check system logs or change logs to identify if any maintenance activities or changes were made that could have led to the deletion of personalization settings.
  Backup and Restore: If the personalization settings are critical, check if there are any backups available that can restore the deleted settings.
  Contact SAP Support: If the issue persists or if it seems to be a systemic problem affecting multiple users, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Personalization in SAP: Personalization allows users to customize their interface and settings to improve usability and efficiency.
  GIS in SAP: Geographic Information Systems in SAP are used for mapping and spatial analysis, often integrated with modules like SAP EAM (Enterprise Asset Management).
  User Profiles: Understanding how user profiles and settings are managed in SAP can help in troubleshooting similar issues in the future.
  
  If you encounter this error frequently, it may be beneficial to review the system configuration and user training to minimize the occurrence of such issues.