How To Fix EAMS_BO340 - Internal service operations are not supported (control key &)

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_BO - Business Object Layer

• Message number: 340

• Message text: Internal service operations are not supported (control key &)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_BO340 - Internal service operations are not supported (control key &) ?

  The SAP error message EAMS_BO340, which states "Internal service operations are not supported (control key &)," typically occurs in the context of maintenance management or service operations within the SAP system, particularly in the SAP PM (Plant Maintenance) or SAP EAM (Enterprise Asset Management) modules. This error indicates that the control key used in the operation does not allow for the internal service operations to be processed.
  Cause:
  
  Control Key Configuration: The control key assigned to the operation may not be configured to allow internal service operations. Control keys define how operations are processed and what functionalities are available.
  Incorrect Assignment: The operation may be incorrectly assigned a control key that is not intended for the type of work being performed.
  Missing Authorizations: The user may lack the necessary authorizations to perform the operation associated with the control key.
  System Settings: There may be system settings or configurations that restrict the use of internal service operations for the specified control key.
  
  Solution:
  
  
  Check Control Key Configuration:
  
  Go to the configuration settings for control keys in SAP (Transaction code: OPL8).
  Verify that the control key assigned to the operation allows for internal service operations. If not, consider changing it to a control key that does.
  
  
  
  Review Operation Assignment:
  
  Check the operation in the maintenance order or service order to ensure that the correct control key is assigned.
  If necessary, change the control key to one that supports internal service operations.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the operation. This may involve checking roles and authorizations in the user profile.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP Basis or functional team to understand the implications of changing control keys and to ensure compliance with business processes.
  
  
  
  Testing:
  
  After making changes, test the operation again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  Control Keys: Control keys are critical in defining how operations are executed in SAP. They determine whether an operation can be planned, executed, or confirmed.
  SAP PM/EAM Documentation: Refer to SAP Help Portal or specific documentation related to SAP PM/EAM for detailed information on control keys and their configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.