How To Fix EAMS_BO312 - Manual creation of operations with control key WCM is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_BO - Business Object Layer

• Message number: 312

• Message text: Manual creation of operations with control key WCM is not permitted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_BO312 - Manual creation of operations with control key WCM is not permitted ?

  The SAP error message EAMS_BO312, which states "Manual creation of operations with control key WCM is not permitted," typically occurs in the context of Work Clearance Management (WCM) in SAP. This error indicates that the system is preventing the manual creation of operations for a maintenance order or work order that uses a control key associated with WCM.
  Cause:
  
  Control Key Restrictions: The control key assigned to the operation in the maintenance order is configured to restrict manual entry. Control keys related to WCM are designed to ensure that operations are created and managed through specific processes to maintain safety and compliance.
  Configuration Settings: The settings in the configuration for the control key may not allow manual operations to be created. This is often done to enforce a structured workflow for safety-related tasks.
  User Authorizations: The user may not have the necessary authorizations to create operations manually for the specified control key.
  
  Solution:
  
  Use the Correct Process: Instead of manually creating operations, follow the prescribed process for creating operations under the WCM framework. This may involve using specific transaction codes or workflows designed for WCM.
  Check Control Key Configuration: Review the configuration of the control key in the SAP system. You can do this by navigating to the configuration settings for the control key in the SAP IMG (Implementation Guide). Ensure that the control key is set up correctly for your business processes.
  Change Control Key: If manual operation creation is necessary, consider changing the control key to one that allows manual operations. However, this should be done with caution and in accordance with your organization's policies and procedures.
  User Authorizations: Ensure that the user attempting to create the operation has the necessary authorizations. This may involve checking roles and permissions in the SAP system.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Work Clearance Management and control key configuration for detailed guidance.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional insights into the configuration and usage of control keys in WCM.
  Training and Support: If you are unsure about the processes or configurations, consider reaching out to your SAP support team or attending training sessions related to WCM and maintenance order management.
  
  By following these steps, you should be able to address the EAMS_BO312 error and understand the underlying reasons for its occurrence.