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Message type: E = Error
Message class: EAMS_BO - Business Object Layer
Message number: 181
Message text: Enter a valid service contract
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EAMS_BO181
- Enter a valid service contract ?The SAP error message EAMS_BO181, which states "Enter a valid service contract," typically occurs in the context of Asset Management or Service Management modules when a user attempts to create or process a service order, maintenance order, or similar transaction without providing a valid service contract.
Cause:
- Missing Service Contract: The user may not have entered a service contract number, or the field may be left blank.
- Invalid Service Contract: The service contract entered may not exist in the system, or it may have been deleted or archived.
- Contract Status: The service contract may be inactive, expired, or not applicable for the transaction being processed.
- Authorization Issues: The user may not have the necessary permissions to view or use the service contract.
- Configuration Issues: There may be configuration settings in the system that are preventing the recognition of valid service contracts.
Solution:
- Check Service Contract Entry: Ensure that a valid service contract number is entered in the relevant field. Verify that it is not blank.
- Validate Contract Existence: Use transaction codes like
ME33K
(Display Contract) to check if the service contract exists and is active.- Review Contract Status: Confirm that the service contract is active and has not expired. Check the validity dates and status of the contract.
- User Authorizations: Ensure that the user has the necessary authorizations to access and use the service contract. This may require coordination with the SAP security team.
- Consult Configuration: If the issue persists, consult with your SAP Basis or configuration team to review the settings related to service contracts in the system.
- Error Logs: Check for any additional error messages or logs that may provide more context about the issue.
Related Information:
IW31
(Create Order), IW32
(Change Order), and IW33
(Display Order) for working with service orders.If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.
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