How To Fix EAMS_BO104 - Creation of service orders is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_BO - Business Object Layer

• Message number: 104

• Message text: Creation of service orders is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_BO104 - Creation of service orders is not supported ?

  The SAP error message EAMS_BO104, which states "Creation of service orders is not supported," typically occurs in the context of the SAP Enterprise Asset Management (EAM) module. This error indicates that the system is not allowing the creation of service orders due to certain configuration or system settings.
  Causes:
  
  Configuration Settings: The system may not be configured to allow the creation of service orders. This could be due to settings in the order type configuration or the service order management settings.
  Authorization Issues: The user may not have the necessary authorizations to create service orders.
  Business Function Not Activated: Certain business functions related to service order management may not be activated in the system.
  System Status: The system or the specific module may be in a status that does not allow the creation of new service orders (e.g., maintenance mode).
  Incorrect Transaction Code: The user might be using an incorrect transaction code that does not support service order creation.
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for service orders in the SAP system. Ensure that the relevant order types are correctly set up and that the system is configured to allow service order creation.
  
  Transaction Codes: Use transaction codes like SPRO to access the configuration settings.
  
  
  
  User Authorizations: Verify that the user has the necessary authorizations to create service orders. This can be checked in the user roles and profiles.
  
  Transaction Codes: Use transaction code SU01 to check user authorizations.
  
  
  
  Activate Business Functions: If applicable, check if the necessary business functions related to service order management are activated in the system.
  
  Transaction Codes: Use transaction code SFW5 to manage business functions.
  
  
  
  Check System Status: Ensure that the system is not in a maintenance mode or any other status that would prevent the creation of service orders.
  
  
  Use Correct Transaction Code: Make sure that the user is using the correct transaction code for creating service orders. For example, use IW31 for creating work orders or IW38 for managing existing orders.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the error message and its resolution.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Testing in Development: If possible, replicate the issue in a development or test environment to troubleshoot without affecting production data.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.