How To Fix EAMS_BO077 - Cannot delete item; a related task exists

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_BO - Business Object Layer

• Message number: 077

• Message text: Cannot delete item; a related task exists

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Before you can delete the item, you must delete the related task in the
back-end system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_BO077 - Cannot delete item; a related task exists ?

  The SAP error message EAMS_BO077 indicates that you are trying to delete an item (such as a maintenance order, notification, or other related object) that cannot be deleted because there is a related task or dependency that exists. This is a common issue in SAP when dealing with objects that have relationships or dependencies on other objects.
  Cause:
  The primary cause of this error is that the item you are attempting to delete is linked to another task or object that is still active or has not been completed. This could be due to:
  
  Open Tasks: There are open tasks or operations associated with the item.
  Dependencies: The item is part of a larger process or workflow that has not been finalized.
  Status Issues: The status of the item may not allow for deletion (e.g., it may be in a status that prohibits deletion).
  Data Integrity: SAP enforces data integrity rules to ensure that related data remains consistent.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Related Tasks: Identify any related tasks or operations that are linked to the item you are trying to delete. You can do this by reviewing the item details in the SAP GUI or using transaction codes like IW32 (for maintenance orders) or IW28 (for notifications).
  
  
  Complete or Delete Related Tasks: If there are open tasks, you may need to complete or delete them before you can delete the main item. Ensure that all related tasks are either completed or no longer needed.
  
  
  Change Status: If the item is in a status that does not allow deletion, you may need to change its status to a permissible one. This can often be done through the item’s detail screen.
  
  
  Use Transaction Codes: Utilize relevant transaction codes to navigate to the item and check its dependencies. For example:
  
  IW32: Change Maintenance Order
  IW28: Change Notification
  IW29: Display Notifications
  
  
  
  Consult Documentation: Review SAP documentation or help files for specific instructions related to the type of item you are working with.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing maintenance orders, notifications, and tasks.
  User Permissions: Ensure that you have the necessary permissions to delete items in SAP, as restrictions may apply based on user roles.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.