How To Fix EAM_WF199 - Failed to persist the actual agent for decision for INSTID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EAM_WF - Messages for EAM Workflow

• Message number: 199

• Message text: Failed to persist the actual agent for decision for INSTID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_WF199 - Failed to persist the actual agent for decision for INSTID &1 ?

  The SAP error message EAM_WF199 ("Failed to persist the actual agent for decision for INSTID &1") typically occurs in the context of SAP Workflow Management, particularly when there is an issue with the assignment of agents (users or groups) to workflow tasks. This error indicates that the system was unable to save the actual agent for a specific workflow instance.
  Causes:
  
  Missing or Incorrect Agent Assignment: The workflow instance may not have a valid agent assigned, or the agent assignment may be incorrect.
  Authorization Issues: The user attempting to perform the action may not have the necessary authorizations to assign agents or to modify the workflow instance.
  Database Issues: There may be issues with the database connection or the database itself, preventing the system from saving the agent information.
  Workflow Configuration Errors: There could be misconfigurations in the workflow definition or the task settings that lead to this error.
  System Performance Issues: If the system is under heavy load, it may fail to process the request in a timely manner.
  
  Solutions:
  
  Check Agent Assignment: Verify that the agent is correctly assigned to the workflow task. Ensure that the agent exists and is active in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action. Check the roles and profiles assigned to the user.
  Database Connection: Check the database connection and ensure that the database is functioning correctly. Look for any error messages in the system logs that might indicate database issues.
  Workflow Configuration: Review the workflow configuration and ensure that all settings are correct. Check for any inconsistencies in the workflow definition.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling the task during off-peak hours.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SWI1 (Work Item Selection) to analyze the workflow instances and their statuses.
  Workflow Monitoring: Use transaction SWI2_FREQ to monitor workflow instances and check for any stuck or failed instances.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on workflow management and agent assignment.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.