How To Fix EAM_WF123 - Workitem description not supported for workitem &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EAM_WF - Messages for EAM Workflow

• Message number: 123

• Message text: Workitem description not supported for workitem &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_WF123 - Workitem description not supported for workitem &1 ?

  The SAP error message EAM_WF123 indicates that there is an issue with the work item description not being supported for a specific work item in the SAP system. This error typically arises in the context of SAP's Enterprise Asset Management (EAM) and workflow processes.
  Cause:
  
  Unsupported Work Item Type: The work item you are trying to process may not have a valid or supported description format.
  Configuration Issues: There may be configuration issues in the workflow or the work item itself that prevent it from being processed correctly.
  Missing or Incorrect Data: The work item may be missing required data or may have incorrect data that leads to the description not being recognized.
  Version Compatibility: The version of the SAP system or the specific module may not support the work item type you are trying to use.
  
  Solution:
  
  Check Work Item Type: Verify that the work item type is valid and supported in your SAP system. You may need to consult the documentation or SAP support for the specific work item type.
  Review Workflow Configuration: Check the workflow configuration settings to ensure that they are set up correctly. This includes checking the workflow template and any associated tasks.
  Validate Data: Ensure that all required fields and data for the work item are filled out correctly. Look for any missing or incorrect entries that could be causing the issue.
  Update SAP System: If you are using an older version of SAP, consider updating to a newer version that supports the work item type you are trying to use.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for Enterprise Asset Management and Workflow Management for more details on work items and their configurations.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Overview) to help diagnose and manage work items.
  
  By following these steps, you should be able to identify the cause of the EAM_WF123 error and implement a suitable solution.