How To Fix EAM_WF079 - Parent instance &1 for &2 not found.

SAP Error Message - Details

• Message type: E = Error

• Message class: EAM_WF - Messages for EAM Workflow

• Message number: 079

• Message text: Parent instance &1 for &2 not found.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_WF079 - Parent instance &1 for &2 not found. ?

  The SAP error message EAM_WF079 indicates that a parent instance for a specific workflow or work item could not be found. This error typically occurs in the context of SAP's Enterprise Asset Management (EAM) or Workflow Management when the system is trying to process a work item that is expected to have a parent instance, but that instance is missing or not accessible.
  Causes:
  
  Missing Parent Instance: The parent object (e.g., a maintenance order, notification, or another work item) that the current work item is supposed to reference does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the database, such as deleted or archived parent instances that are still referenced by child instances.
  Workflow Configuration Issues: The workflow might not be correctly configured, leading to references to non-existent parent instances.
  Authorization Issues: The user may not have the necessary authorizations to access the parent instance, leading to the perception that it does not exist.
  System Errors: There could be temporary system issues or bugs that prevent the system from retrieving the parent instance.
  
  Solutions:
  
  Check Parent Instance: Verify if the parent instance (e.g., maintenance order, notification) exists in the system. You can do this by using transaction codes like IW32 (for maintenance orders) or IW28 (for notifications).
  Data Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 or SE14 to check database tables.
  Review Workflow Configuration: Check the workflow configuration to ensure that it is set up correctly and that all necessary instances are being created and referenced properly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the parent instance. This can be checked in transaction SU53 or by consulting with your security team.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW32 (Change Order), IW28 (Display Notifications), and SLG1 (Application Log).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or workarounds.
  Workflow Monitoring: Use transaction SWI1 to monitor workflows and identify any stuck or problematic instances.
  Documentation: Review SAP documentation on EAM and Workflow Management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the EAM_WF079 error message.