How To Fix EAM_SERVPROC013 - Item category &1 is not allowed for product type "Service"

SAP Error Message - Details

• Message type: E = Error

• Message class: EAM_SERVPROC - Messages for Simplified Service Procurement in EAM

• Message number: 013

• Message text: Item category &1 is not allowed for product type "Service"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_SERVPROC013 - Item category &1 is not allowed for product type "Service" ?

  The SAP error message EAM_SERVPROC013 indicates that the item category specified (represented by &1) is not allowed for the product type "Service." This error typically occurs in the context of Enterprise Asset Management (EAM) or when dealing with service-related transactions in SAP.
  Cause:
  
  Incorrect Item Category: The item category you are trying to use is not configured to be used with service products. In SAP, item categories define how items are processed in transactions, and not all item categories are compatible with service products.
  Configuration Issues: The configuration settings in the system may not allow the specified item category for service products. This could be due to missing or incorrect settings in the item category configuration.
  Product Type Restrictions: The product type "Service" has specific restrictions on which item categories can be used. If the item category does not meet the criteria for service products, this error will occur.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings for item categories in SAP (Transaction code: SPRO).
  Navigate to the relevant section for service management and check the allowed item categories for service products.
  Ensure that the item category you are trying to use is listed as valid for service products.
  
  
  
  Use a Valid Item Category:
  
  If the item category you are using is not valid for services, you will need to select a different item category that is allowed for service products.
  Common item categories for services include D (Service) or other categories specifically defined for service transactions.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to item categories and service products to understand the relationships and restrictions.
  
  
  
  Customizing Settings:
  
  If necessary, you may need to customize the settings to allow the specific item category for service products, but this should be done with caution and typically requires authorization and understanding of the implications.
  
  
  
  Testing:
  
  After making changes, perform a test transaction to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, ME21N for creating purchase orders, or IW31 for creating work orders, depending on the context of the error.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to item categories and service product configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in EAM or service management.