How To Fix EAM_SERVPROC009 - Order contains lean services which are not supported in this application


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EAM_SERVPROC - Messages for Simplified Service Procurement in EAM

  • Message number: 009

  • Message text: Order contains lean services which are not supported in this application

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message EAM_SERVPROC009 - Order contains lean services which are not supported in this application ?

    The SAP error message EAM_SERVPROC009 indicates that the order you are trying to process contains lean services that are not supported in the current application context. Lean services are typically used in the context of service management and maintenance orders, and they allow for a simplified way of handling service-related tasks.

    Cause:

    1. Lean Services Configuration: The order may have been created with lean services, which are not compatible with the transaction or application you are using.
    2. Application Limitations: The specific application or transaction you are using may not support lean services, leading to this error.
    3. Order Type: The order type may not be configured to handle lean services.
    4. Missing Authorizations: There may be missing authorizations or roles that prevent the processing of lean services.

    Solution:

    1. Check Order Type: Verify the order type being used and ensure it is configured to support lean services. You may need to change the order type or create a new one that supports lean services.
    2. Review Configuration: Check the configuration settings in the SAP system for service management and lean services. Ensure that the necessary settings are enabled.
    3. Use Standard Services: If lean services are not supported, consider using standard services instead. This may involve modifying the order to remove lean service components.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling lean services in your version of SAP.
    5. Authorization Check: Ensure that the user has the necessary authorizations to process the order with lean services. If not, contact your SAP security administrator to adjust roles and permissions.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is a critical business process.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
    • Transaction Codes: Familiarize yourself with transaction codes related to service management (e.g., IW31 for creating maintenance orders, IW32 for changing them).
    • Training and Documentation: Ensure that users are trained on the differences between lean services and standard services, and provide documentation on how to handle service orders effectively.

    By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.

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