How To Fix EAM_ODATA_ORDER102 - Technical completion of order &1 has been cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: EAM_ODATA_ORDER - Maintenance Order-related Messages for SAP Fiori Apps

• Message number: 102

• Message text: Technical completion of order &1 has been cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_ODATA_ORDER102 - Technical completion of order &1 has been cancelled ?

  The SAP error message "EAM_ODATA_ORDER102: Technical completion of order &1 has been cancelled" typically occurs in the context of SAP Enterprise Asset Management (EAM) when there is an attempt to technically complete a maintenance order that has been flagged as cancelled. This can happen for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Cause:
  
  Order Status: The maintenance order you are trying to technically complete has a status that indicates it has been cancelled. This could be due to a manual cancellation or an automatic process that flagged the order as cancelled.
  Dependencies: There may be dependencies or linked documents (like notifications or other orders) that are preventing the order from being technically completed.
  User Authorizations: The user may not have the necessary authorizations to change the status of the order.
  System Configuration: There may be configuration settings in the system that prevent the technical completion of certain orders under specific conditions.
  
  Solution:
  
  
  Check Order Status: Verify the status of the order in the SAP system. You can do this by navigating to the order in transaction IW32 (Change Order) and checking the status field. If the order is indeed cancelled, you will need to determine if it should be reactivated or if it should remain cancelled.
  
  
  Reactivate the Order: If the order was cancelled in error and needs to be completed, you may need to change the status back to a valid state (e.g., "Released" or "In Process"). This can typically be done in transaction IW32, but you may need appropriate authorizations.
  
  
  Check Dependencies: Review any linked notifications or orders that may be affecting the completion of the order. Ensure that all related documents are in a state that allows for technical completion.
  
  
  User Authorizations: Ensure that the user attempting to complete the order has the necessary authorizations. This may involve checking roles and permissions in the SAP system.
  
  
  Consult Documentation: Review any relevant SAP documentation or notes related to the specific error message. SAP Notes can provide insights into known issues and their resolutions.
  
  
  Contact Support: If the issue persists and you cannot determine the cause or solution, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW32 (Change Order), IW33 (Display Order), and IW41 (Confirm Order) for managing maintenance orders.
  SAP Notes: Search for SAP Notes related to EAM and the specific error message for additional context and solutions.
  Training and Documentation: Ensure that users are trained on the proper processes for managing maintenance orders to minimize the occurrence of such errors.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.