How To Fix EAI-CONVERTER-SERVER204 - The number of user processes exceeds the system limit

SAP Error Message - Details

• Message type: E = Error

• Message class: EAI-CONVERTER-SERVER - From Converters (for example CAT -> JT) written by EAI

• Message number: 204

• Message text: The number of user processes exceeds the system limit

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAI-CONVERTER-SERVER204 - The number of user processes exceeds the system limit ?

  The SAP error message EAI-CONVERTER-SERVER204 indicates that the number of user processes has exceeded the system limit. This typically occurs in environments where there are many concurrent users or processes trying to access the SAP system, leading to resource exhaustion.
  Cause:
  
  Exceeding User Limit: The SAP system has a defined limit on the number of user processes that can be active at any given time. When this limit is exceeded, new user sessions cannot be created, resulting in this error.
  Configuration Settings: The configuration settings for the SAP instance may not be optimized for the current load, leading to a situation where the maximum number of allowed user processes is reached.
  Long-Running Processes: If there are long-running transactions or processes that are not being released, they can consume user processes and lead to this error.
  Resource Leaks: There may be issues with resource management in the application, causing processes to remain active longer than necessary.
  
  Solution:
  
  
  Increase User Limit:
  
  You can increase the maximum number of user processes allowed in the SAP system. This can be done by adjusting the profile parameters in the instance profile (e.g., rdisp/max_user_processes).
  To change this parameter, you can use transaction RZ10 to edit the instance profile and then restart the instance for the changes to take effect.
  
  
  
  Monitor and Optimize Processes:
  
  Use transaction SM66 (Global Work Process Overview) to monitor active processes and identify any long-running or stuck processes that may need to be terminated.
  Regularly check for and resolve any performance issues that may be causing processes to hang.
  
  
  
  Review User Sessions:
  
  Check for users who may have left sessions open or are not actively using the system. You can use transaction SM04 (User Overview) to see active user sessions and terminate any unnecessary ones.
  
  
  
  System Performance Tuning:
  
  Analyze the overall performance of the SAP system and consider tuning other parameters that may affect user process handling.
  Ensure that the hardware resources (CPU, memory) are adequate for the number of users and processes expected.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on system parameters and performance tuning.
  SAP Community: Engage with the SAP Community forums for insights and experiences shared by other users who may have encountered similar issues.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide context for the issue.
  
  By following these steps, you should be able to resolve the EAI-CONVERTER-SERVER204 error and optimize your SAP system for better performance.