How To Fix /EACC/MSG_LI_RUNTIME021 - Internal error: The document line container is not empty

SAP Error Message - Details

• Message type: E = Error

• Message class: /EACC/MSG_LI_RUNTIME -

• Message number: 021

• Message text: Internal error: The document line container is not empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /EACC/MSG_LI_RUNTIME021 - Internal error: The document line container is not empty ?

  The SAP error message /EACC/MSG_LI_RUNTIME021 Internal error: The document line container is not empty typically indicates an issue with the document processing in the SAP system, particularly related to the handling of line items in a document. This error can occur in various contexts, such as during the posting of documents, invoice processing, or when working with specific modules like SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI).
  Cause:
  
  Incomplete Data: The line item container may not have been properly cleared or may still contain data when the system expects it to be empty.
  Programming Error: There could be a bug in the custom code or in the standard SAP code that is not handling the line item container correctly.
  Transaction State: The document may be in an inconsistent state due to previous errors or interruptions during processing.
  Configuration Issues: Incorrect configuration settings in the relevant modules may lead to unexpected behavior.
  
  Solution:
  
  Check Document State: Verify the state of the document you are trying to process. Ensure that it is not in a locked or inconsistent state.
  Clear Line Item Container: If you have access to the relevant transaction or program, try to manually clear or reset the line item container.
  Review Custom Code: If there is custom code involved in the processing of the document, review it for any potential issues that could lead to this error.
  Debugging: Use the SAP debugger to trace the execution of the program and identify where the line item container is not being cleared as expected.
  Check for Notes and Patches: Look for SAP Notes or patches related to this error message. SAP may have released updates or fixes that address this issue.
  Consult Documentation: Review the documentation for the specific module you are working with to ensure that all configurations and settings are correct.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce, and any relevant logs.
  
  Related Information:
  
  SAP Notes: Search the SAP Support Portal for notes related to /EACC/MSG_LI_RUNTIME021 or similar error messages.
  Transaction Codes: Familiarize yourself with transaction codes related to document processing in your specific SAP module.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message you are encountering.